Frequently Asked Questions

• What is the rain cancellation/refund policy?
  Refunds are issued ONLY if parades are cancelled due to weather conditions.
• Is parking available for grand stand ticket holders?
  Parking is not provided. Ample public parking options are available in the immediate area.
• Is there a bathroom?
  Portable public restrooms are available in numerous locations on Lafayette Square.
• Is smoking allowed in the stands?
  Smoking is not allowed in the stands.
• Is there assigned seating?
  General admittance seating throughout — there are no reserved seats.
• Are children allowed?
  Yes, provided they have a ticket. Tickets are required for every person, regardless of age.
• Is food and beverage available?
  Numerous food and beverage options are available in the immediate area. You may exit and re-enter the stands at any times during the parades.
• Are the grand stands wheelchair accessible?
  Yes, the first row. It's important to arrive early - no seats are reserved.
• Are ice chests or other food/beverage containers allowed?
  Sorry, ice chests and other large containers are not allowed. Ample food/beverage is available from vendors in the area.
• I did not receive an email after I placed my order. Can this be re-sent?
  Yes. Please click here to find your order and resend the receipt email. These emails are sent from tickets@MardiGrasParadeTickets.com. Please be sure to add this email address to your address book to reduce the risk that your spam filter will block it.